Is customer feedback, including complaints, clearly recorded ?
Yes, with a standard feedback form and records
Are there any clear procedures for handling customer complaints?
Yes, with clear procedures and written records
Is there a closed-loop corrective action system in place?
Can finished products be traced by lot identification to the appropriate raw material test reports?
Yes, with procedures to trace raw materials
2. Our Promise:
2.1 Ensure the products meet the quality standards.
2.2 Ensure the goods will be delivered on time.
2.3 We will reply you within 24 hours.
3. Why Choose us!
We have the energetic young professional team, enthusiastic service,We are professional supplier of organic textile in China.pass GOTS3.0,Oekotex-100,IMO,ITS,BV etc standard.
Yes,we can do.
Yes,we can do.
3.1 We have our design department,marketing and sales teams. Adhering to the concept of eco-friendly,character and comfort,to develop new designs of fabric in each season.
3.2 We could provide FREE FABRIC SAMPLES BOOKLET. At our first cooperation time, we need send samples at your Courier Account No. after the order placed, we could refund this freight charges.
3.3 We have professional quality auditors, each cloth into the warehouse will one-to-one inspection.So it has higher quality.
3.4 Short delivery time: Stock 3 days.Order around 15-30 days.
3.5 Professional Design Team: Thousands designs are available for you to choose; Team are glad to provide you customized patterns if you have your own idea;
3.6 Our company is adjacent to Shanghai Port and Ningbo Port, which cost you less transportation charges in some extent
1.Are you a factory or trading company?
A:Our company has a factory with export license. 2.Where is your factory located? How can I visit there? A:Our factory is located in Shaoxing City, Zhejiang Province, China, about 2 hours bus ride from Shanghai .All our clients, from home or abroad, are warmly welcome to visit us! 3.Can you do OEM? A: Yes, we can do OEM products. It's no problem. 4.How can I get some samples?
A: We are honored to offer you samples for reasonable costs. The sample cost will be returned back once the order is confirmed.
5. What's your quality grade?
A: We can do top quality,but different price will be with different grade quality, anyhow, our hands and machine are always working very well with rich textile production experience.